Privacy Policy
Effective Date: July 29, 2026
Last Updated: July 29, 2026
Last Reviewed: July 29, 2026
Next Review Due: January 29, 2027
This Privacy Policy describes how THE AIRE ("THE AIRE," "we," "us," or "our") collects, uses, and discloses your information when you respond to our advertisements, visit our websites - including theairesolutions.com (collectively, the "Sites") - contact us, or use our products and services (the "Services"). It also tells you about your privacy rights and how the law protects you. By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
This Policy includes specific disclosures required by Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), as well as the laws of California (CCPA/CPRA), Colorado, Connecticut, Oregon, Texas, Virginia, and other US states with comprehensive consumer privacy laws, as we serve global clients including US and Canadian residents.
If you have questions, contact us at support@theairesolutions.com or 647 250 4314.
1. Quick Summary
- We collect contact information, business information, payment information, and online activity data.
- We use it to deliver our Services, market to prospective customers, and run our business.
- We share it with service providers, advertising partners, and as required by law.
- We do not sell personal information for money. We do share certain information with advertising partners for cross-context behavioral advertising - you can opt out at any time.
- We record sales, onboarding, and support calls.
- You have rights to access, delete, correct, and limit how we use your information. See Section 12 to exercise them.
2. Mobile Messaging & SMS Privacy
We value your privacy and are committed to protecting your personal information. When you provide your mobile number, you consent to receive SMS messages related to our services, including notifications, account communications, and (if you opt in) marketing offers.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Opt-Out: Reply STOP to any message to opt out at any time.
- Help: Reply HELP for support.
- Frequency: Message frequency varies based on your interactions with us.
- Cost: Standard message and data rates apply per your carrier's terms.
3. Information We Collect
When you fill out forms on our website or use our Services, we collect specific data to serve you. This includes your Name, Email, Phone Number, and Business Details. We collect the following categories of personal information:
| Category | Examples |
|---|---|
| Identifiers | First and last name, email, phone number, postal address, IP address, account username, business name |
| Commercial information | Products and Services purchased, subscription tier, billing history |
| Financial information | Payment card information (processed by Stripe), billing address |
| Internet activity | Pages visited, links clicked, time on Site, referring URL, device and browser data |
| Geolocation (approximate) | City and state derived from IP address - we do not collect precise geolocation |
| Audio recordings | Sales, onboarding, and support calls (see Section 9) |
| Professional information | Job title, trade or industry, business size |
| Inferences | Profiles built from the above to evaluate fit for our Services |
| Sensitive personal information | Account login credentials, payment card information |
We do not knowingly collect: precise geolocation, racial or ethnic origin, religious beliefs, sexual orientation, immigration status, genetic data, biometric data, health information, or information about children under 16.
4. Where We Get Your Information
- Directly from you - when you fill out a form, book a call, sign up, or contact us.
- From your device - through cookies, pixels, and similar technologies on our Sites.
- From advertising partners - Meta, Google, and other ad platforms that deliver our advertising.
- From service providers - including our CRM (GoHighLevel), payment processor (Stripe), and analytics providers.
- From publicly available sources - business directories, public records, and similar.
5. How We Use Your Information
We process your personal information (such as Name, Email, Phone, and Business Details) for the following business and commercial purposes:
- Service delivery and operations - account creation, billing, customer support, and providing the core functionality of our Services.
- Sales, direct marketing, and customer support - respond to inquiries, follow up on leads, and send promotional emails and SMS messages (only if consented to), as well as retargeting on advertising platforms.
- Analytics and improvement - understand how the Sites and Services are used, diagnose problems, develop new features.
- Advertising - measure ad performance, build lookalike audiences, retarget visitors. This is "sharing" under California law - see Section 7.
- Quality assurance and training - review and use call recordings to train our team and improve service.
- Security and fraud prevention - detect, investigate, and prevent fraudulent or unauthorized activity.
- Legal compliance - comply with applicable laws, court orders, and regulatory requirements.
- Business operations - accounting, recordkeeping, audits, corporate transactions.
We will not use your sensitive personal information for purposes other than those permitted by California law without first offering you a right to limit such use.
6. How We Share Your Information
We share personal information with the following categories of recipients:
| Recipient | Purpose |
|---|---|
| Service providers (e.g., GoHighLevel, Stripe, hosting providers, email/SMS senders, analytics providers) | To deliver the Services on our behalf under written contract |
| Advertising partners (e.g., Meta, Google, TikTok, LinkedIn) | To deliver and measure advertising - this is "sharing" under California law |
| Professional advisors (lawyers, accountants, auditors) | For legal, accounting, and compliance purposes |
| Acquirers | In connection with a merger, acquisition, financing, or sale of assets |
| Government authorities | When required by law, subpoena, or court order |
We require service providers to use personal information only for the purposes we authorize and under contractual obligations of confidentiality and security.
7. Sale and Sharing of Personal Information
We do not sell personal information for money.
We do share the following categories of personal information with advertising partners for cross-context behavioral advertising (which is treated as a "sale" or "sharing" under California, Colorado, Connecticut, and other state laws):
- Identifiers (e.g., online identifiers, IP address)
- Internet activity (e.g., pages visited, ads clicked)
- Inferences
You have the right to opt out of this sharing at any time.
- Email support@theairesolutions.com with subject line "Opt Out of Sale/Sharing."
- Enable a Global Privacy Control (GPC) signal in your browser - we automatically honor GPC for visitors from California, Colorado, Connecticut, and other states recognizing universal opt-out signals.
We do not knowingly sell or share personal information of consumers under 16 years of age.
8. Cookies, Pixels, and Tracking Technologies
We use cookies, pixels, software development kits, and similar technologies on our Sites to:
- Keep you logged in and remember your preferences (essential).
- Measure traffic and performance (analytics).
- Deliver and measure advertising (Meta Pixel, Google Ads, and similar).
Managing cookies:
- Browser settings: most browsers let you block or delete cookies.
- Global Privacy Control: enabling GPC in your browser tells us to opt you out of sharing for advertising - we honor this automatically.
- Industry opt-outs: optout.aboutads.info and optout.networkadvertising.org.
We do not use session replay technology on our Sites.
9. Call Recording
We record sales, onboarding, and support calls for quality assurance, training, recordkeeping, and dispute resolution. At the start of each call, we provide a verbal notice that the call is being recorded. By continuing the call after this notice, you consent to being recorded. If you do not wish to be recorded, please tell us at the start of the call and we will end or pause the recording.
Recordings are stored securely, accessible only to authorized personnel and our service providers, and retained as described in Section 10.
10. Data Retention
We retain personal information for as long as is necessary to provide the Services, fulfill the purposes described in this Policy, comply with our legal and accounting obligations, resolve disputes, and enforce our agreements.
You may request deletion at any time as described in Section 12. After deletion is processed, we may retain limited information necessary to comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
11. Your Privacy Rights
Depending on the state where you reside, you have some or all of the following rights:
| Right | What it means |
|---|---|
| Right to know / access | Get a copy of the personal information we have about you |
| Right to delete | Request deletion of your personal information |
| Right to correct | Fix inaccurate personal information |
| Right to portability | Receive your information in a portable format |
| Right to opt out of sale/sharing | Stop us from sharing your information for cross-context behavioral advertising |
| Right to limit use of sensitive PI | Restrict use of sensitive personal information to limited purposes |
| Right to non-discrimination | We will not deny services, charge different prices, or provide a different quality of service for exercising your rights |
| Right to appeal | If we deny your request, you can appeal (Virginia, Colorado, Connecticut, Texas, Oregon) |
12. How to Exercise Your Rights
You can submit a request in any of the following ways:
- Email: support@theairesolutions.com
- Phone: 647 250 4314
We will:
- Acknowledge your request within 10 business days.
- Respond within 45 days. If we need more time, we will notify you and may extend by an additional 45 days.
- Provide the first request in any 12-month period at no charge.
13. State-Specific Disclosures
13.1 California (CCPA / CPRA)
In the past 12 months, we have:
- Collected the categories of personal information listed in Section 3.
- Disclosed for a business purpose to service providers and professional advisors.
- Shared for cross-context behavioral advertising with advertising partners (see Section 7).
- Not sold personal information for monetary consideration.
- Not knowingly collected or sold personal information of consumers under 16.
13.2 Colorado (CPA), Connecticut (CTDPA), and Oregon (OCPA)
Residents of Colorado, Connecticut, and Oregon have the rights described in Section 11, including the right to opt out of targeted advertising, sale, and certain profiling. We honor Global Privacy Control as a universal opt-out signal.
13.3 Virginia (VCDPA)
Virginia residents have the rights described in Section 11. We do not engage in profiling that produces legal or similarly significant effects.
13.4 Texas (TDPSA)
Texas residents have the rights described in Section 11. As required by Texas law: We do NOT sell sensitive personal data. We do NOT collect or sell biometric personal data.
14. Children's Privacy
The Sites and Services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, contact support@theairesolutions.com and we will delete it.
15. Data Security
The security of your personal information is important to us. We use reasonable administrative, technical, and physical safeguards to protect personal information, including encryption in transit, access controls, and vendor due diligence. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
16. International Data Transfers
We provide Services to clients globally. Personal data you provide may be processed, transferred, or stored on secure cloud servers outside of Canada or your home country, including in the United States. By using the Sites and Services, you consent to the transfer, storage, and processing of your information in these jurisdictions, which may have different data protection laws than your country of residence.
17. Third-Party Links
The Sites may contain links to third-party websites and services. This Policy does not apply to those third parties. We encourage you to read their privacy policies.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent change. If we make material changes, we will notify you by posting a notice on the Sites or by email. We will update this Privacy Policy at least once every 12 months.
19. Contact Us
THE AIRE
Email: support@theairesolutions.com
Phone: 647 250 4314
Web: theairesolutions.com
